By accessing and using Ratrix services, you accept and agree to be bound by the terms and provision of this agreement.
These Terms and Conditions ("Terms") govern your use of our website located at [website URL] (the "Service") operated by Ratrix ("us", "we", or "our").
If you do not agree to abide by the above, please do not use this service.
Required: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Ratrix provides [description of your services]. Our services include:
- Web-based platform access
- User account management
- Data processing and analytics
- Customer support services
- Integration with third-party services
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
Service availability:
While we strive to maintain high availability, we do not guarantee that our services will be available 100% of the time. Scheduled maintenance and unexpected technical issues may cause temporary service interruptions.
To access certain features of our services, you may be required to create an account.
Account requirements:
- You must be at least 18 years old to create an account
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
Account security:
You agree to choose a strong password and keep your login credentials secure. We recommend using unique passwords and enabling two-factor authentication where available.
We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk to our services or other users.
You agree to use our services only for lawful purposes and in accordance with these Terms.
Prohibited activities include:
- Violating any applicable laws or regulations
- Infringing on the rights of others
- Transmitting harmful, threatening, or offensive content
- Attempting to gain unauthorized access to our systems
- Distributing malware, viruses, or malicious code
- Engaging in activities that could harm our reputation
- Using our services for spam or unsolicited communications
- Reverse engineering or attempting to extract source code
We reserve the right to investigate and take appropriate action against users who violate this policy, including account suspension or termination.
The content, features, and functionality of our services are owned by Ratrix and are protected by international copyright, trademark, and other intellectual property laws.
Our intellectual property includes:
- Software, source code, and algorithms
- Trademarks, logos, and brand elements
- Website design and user interface
- Documentation and content
- Data processing methodologies
User-generated content:
You retain ownership of any content you create or upload to our services. However, by using our services, you grant us a license to use, store, and process your content as necessary to provide our services.
You represent and warrant that you have the right to grant this license and that your content does not infringe on the rights of others.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Privacy Policy: Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Either party may terminate this agreement at any time, with or without cause, by providing written notice to the other party.
Termination by you:
- You may cancel your account at any time through your account settings
- Cancellation takes effect at the end of your current billing period
- You remain responsible for all charges incurred before termination
Termination by us:
- We may terminate accounts that violate these Terms
- We may suspend services for non-payment
- We may discontinue services with reasonable notice
Upon termination, your right to use our services will cease immediately, and we may delete your account and data in accordance with our data retention policies.
To the maximum extent permitted by applicable law, Ratrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Disclaimer of warranties:
- Our services are provided "as is" and "as available"
- We make no warranties, express or implied, regarding our services
- We do not guarantee that our services will be error-free or uninterrupted
- You use our services at your own risk
Limitation of damages:
Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.
Required: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Changes to these terms:
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of our services after any changes constitutes your acceptance of the new Terms.
Contact Information:
If you have any questions about these Terms and Conditions, please contact us:
- Email: legal@ratrix.com
- Address: Ratrix Legal Team, [Your Address]
- Phone: [Your Phone Number]
Last updated: [Date]